Program Support Specialist for Creative Employment Access Society


How To Apply

Position:Program Support Specialist
Employer:Creative Employment Access Society
Sector:Social Assistance
Closing Date:2023-Mar-23
Salary or Wage:To be discussed
Full or Part Time:Full Time
Location:Courtenay, BC
Start Date:ASAP


Skill and Knowledge Requirements
Above average client service skills
Strong computer skills with aptitude for learning new software
Demonstrated ability to task switch frequently and manage priorities
Demonstrated ability to follow complex procedures
Strong oral and written communication in English

Other Desirable Skills
Fluency in French or other second language would be a tremendous asset

Hiring is contingent upon satisfactory completion of security screening and criminal record check. CEAS will provide the successful candidate with the documentation and payment required to obtain the criminal record check.

Duties and Responsibilities

Case Management Support
Follow complex processes and document in the Integrated Case Management (ICM) System
Manage incoming referrals
Contact clients and administer Job Sustainment tracking program
Assist with Quality Assurance and maintain data integrity

Self-Serve Centre Support
Assist clients with use of computers and print materials for job search purposes
Inform clients about other relevant community services as appropriate

Front Desk
Answer phones and greet clients
Provide basic information about services available
Screen prospective clients for eligibility

Prepare monthly workshop and appointment schedule
Make changes to schedule on an ongoing basis to support work-life balance of all staff

Backfill of other administrative tasks as needed
Other tasks as requested by Management

Additional Details

This posting is in Courtenay.

WorkBC Powell River Job Posting: 19570

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