Customer Service Representative for BMO Financial Group Bank of Montreal


How To Apply

Position:Customer Service Representative
Employer:BMO Financial Group Bank of Montreal
Closing Date:2021-Dec-01
Salary or Wage:To Be Determined
Full or Part Time:Part Time
Location:Powell River, BC
Start Date:ASAP


- No prior experience necessary; post-secondary degree or certification in related field of study is desirable
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications
- Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits
- Projects a professional presence
- Basic knowledge of specialized sales and business banking solutions to refer to specialists
- Strong interpersonal skills, including the ability to build rapport and connections with customers
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges
- Verbal & written communication skills - Basic (in business environment)
- Organization skills - Basic (in business environment)
- Collaboration & team skills - Basic (in business environment)

Duties and Responsibilities

- Provides financial and investment planning and advice to deliver a solution in the best interests of the customer
- Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products).
- Provides other solutions indirectly through referrals to business partners
- Please refer to the link for the full job description

Additional Details

For full job details visit:

WorkBC Powell River Job Posting: 17464

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