Assistant Manager for Ecossentials Local Market Inc.

Details

How To Apply

Position:Assistant Manager
Employer:Ecossentials Local Market Inc.
Sector:Retail Trade
Posted:2021-Nov-17
Closing Date:2021-Dec-01
Salary or Wage:Based on experience
Full or Part Time:Full Time
Location:Powell River, BC
Start Date:ASAP
Contact:Melissa
Email:melissa@ecossentials.ca
Email or in personEcossentials Local Market Inc.
6812 Alberni Street
Powell River, BC V8A 2B4

Requirements

- Retail and customer service experience
- Experience and familiarity with retail POS systems
- Computer savvy
- Passionate about organic food
- Excellent communication and organizational skills
- Competent in Microsoft Office Suite (primarily Excel, Outlook, and Word)
- Competent in Google Workspace (primarily Sheets)
- Able to constructively address performance issues
- Able to follow tasks and projects through to completion
- Ability to lift up to 50lbs
- Willingness to learn

Duties and Responsibilities

- Provide consistent, exceptional customer service at all times, including prompt response to queries, suggestions, complaints and feedback. Follow through on all telephone calls and emails within 2 days.
- Maintain a clean & safe work environment at all times
- Promptly respond to customer needs, in bulk room, soap counter and till counter
- Maintain merchandising, i.e. displays, cleanliness, stock levels, signage and the overall appearance of the shop, taking a hands-on, proactive approach
- Keep track of stock low levels by maintaining a low-product data sheet
- Complete wholesale supplier purchase orders
- Maintain working knowledge of all product categories
- Learn about new products/products you are unfamiliar with
- Promote a positive atmosphere for shopping and working
- Assist with training & supervising new staff members when needed
- Assist with all customer and staff member incidents
- Open & Close Tills as appropriate
- Lock and secure shop at closing, leaving the shop ready for the next day‚EUR(tm)s trade
- Enforce all shop policies and procedures, including Public Health Orders (PHOs)
- Communicate to Owner any customer suggestions, complaints, feedback, and/or staff performance issues
- Assist other team members in achieving the objectives of the Shop

WorkBC Powell River Job Posting: 17454


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