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WorkBC Powell River Job Posting

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Support Workers - Community Resource Centre for Lift Community Services


How To Apply

Position:Support Workers - Community Resource Centre
Employer:Lift Community Services
Sector:Social Assistance
Closing Date:2024-Jul-31
Salary or Wage:$23.15 per hour
Full or Part Time:Part or Full Time
Location:Powell River, BC
Start Date:ASAP


- Basic understanding of street culture
- Ethically aligned with Harm-Reduction practices
- Reliable, responsive, and supportive team member
- Demonstrates excellent communication and active listening skills
- Ability to handle sensitive information and maintain confidentiality
- Related diploma or degree preferred or minimum Grade 12, plus two (2) years of recent related experience or an equivalent combination of education, training and experience
- Current First Aid and Naloxone Training will be refreshed/provided as needed
- Internet literacy and knowledge, ability to easily navigate online platforms
- Familiar with Legal Aid services, relevant community partners and services, and other services such as duty counsel
- Understand the needs of individuals with co-occurring disorders
- Systems-based knowledge: navigating criminal justice and social services, referrals and connections to other service providers, working and communicating across services/teams
- Is familiar with common health issues, and knows when a health issue is an emergency
- Demonstrated ability to work independently, organize work, and practice self-care
- Demonstrated ability to understand and maintain established professional boundaries
- Ability to remain calm and responsive during crisis incident response, including occasional toxic drug poisonings
- Ability to receive and implement constructive feedback
- Contribute to a culturally safe environment
- Ability to be on your feet for much of the day
- Ability to lift and carry up to 20lbs
- Requires Vulnerable Sector Check and/or Criminal Record Check clearance

Duties and Responsibilities

- Assist with access to Legal Aid Community Partner program
- Refer and assist people to apply for legal aid representation through LSS intake services over the phone, the LSS website, MyLawBC, the Aboriginal Legal Aid website, the Family Law website, ClickLaw and other websites and PLEI material that may help them to resolve their problems
- Maintain database of other community services and programs
- Provide support for patrons including, but not limited to:
- Offering check-ins to evaluate the patrons’ wellbeing
- Problem solve with patrons to assist overcoming challenges
- Refer patrons to other services as required
- Help plan and support special events at the Centre
- Receive patrons, offer tours to describe available services; foster a welcoming and comfortable environment
- Oversee laundry and computer usage and other patron resources
- Perform daily/routine maintenance and janitorial duties to ensure clean premises
- Demonstrated ability to remain neutral, non-judgmental and professional when interacting with and supporting marginalized patrons
- Demonstrated understanding of the confidentiality and sensitivity of the role
- Computer literacy including experience in Microsoft Office suite and database applications
- Demonstrated ability to communicate effectively both verbally and in writing
- Ability to manage multiple competing priorities in a fast-paced environment
- Demonstrated ability to establish and maintain rapport with patrons and stakeholders, including strong interpersonal skills and demonstrated professionalism and diplomacy

Additional Details

Full time, part time, and casual positions are available. Please see full job postings online.

WorkBC Powell River posts this position as a free service for the community. WorkBC Powell River does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.