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WorkBC Powell River Job Posting

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Community Health Services Manager for Lift Community Services


How To Apply

Position:Community Health Services Manager
Employer:Lift Community Services
Sector:Social Assistance
Closing Date:2024-Jun-10
Salary or Wage:$47.42 per hour
Full or Part Time:Full Time
Location:Powell River, BC
Start Date:ASAP
Contact:Kim Markel


Education, experience, and qualifications:
- A Bachelor’s Degree (Master’s preferred), preferably in the social service field 
- A minimum of 5 years recent experience including at least one-year supervisory experience in non-profit housing or a related social service field; experience working in supportive housing would be an asset 
- Demonstrated experience working successfully with populations impacted by homelessness
- A valid BC driver’s license and personal vehicle is required
- Naloxone Training and FOODSAFE Level 1 would be an asset 
- Current First Aid and CPR 

Knowledge, Skills & Abilities:
- Demonstrated ability to work independently and be part of an integrated community team
- Demonstrated ability to manage high workload with multiple priorities and function effectively in difficult and/or crisis situations  
- Demonstrated ability and knowledge of effective internal and external communications planning and execution 
- Demonstrated excellent planning and organizational skills 
- Demonstrated good judgment skills, tact, and discretion 
- Demonstrated research and analysis skills to investigate and resolve issues and recommend solutions 
- Demonstrated ability to communicate effectively both verbally and in writing
- Demonstrated conflict management/crisis prevention skills 
- Knowledge of local community resources 
- Knowledge of Trauma-informed practice and person-centred care 
- Knowledge of harm reduction and Complex Care Housing theory and practice 
- Knowledge in de-escalation methods 
- Proficient in Google suite programs (Docs and Sheets) and MS 365 programs (Word, Outlook, Excel, Teams) 

Duties and Responsibilities

- Leads a dedicated team by providing clear and consistent direction and promotes the team’s success through orientation, mentoring and guidance, and performance management 
- Inspires and engages team members through positive leadership style and demonstrated behaviours to promote a culture of trust, collaboration, and transparency
- Consults and collaborates with the organization’s Human Resources Coordinator regarding human resources, staffing issues, and initiatives including recruitment, onboarding (probationary period and orientation), and adheres to related policies and procedures 
- Approves and oversees recruitment and orientation processes for programs, services, and ensures they are aligned with Lift's recruitment guidelines and policies 
- Manages the successful implementation, daily operations, and on-going evaluation of the programs
- Provides support to staff with participant relations issues, and intervenes as necessary
- Ensures staff has up-to-date knowledge of pertinent policies, standards and procedures, and adheres to same; ensures immediate action to correct non-compliance, including safety protocols such as fire alarms and situations requiring emergency response; and completes and submits appropriate reports 
- Ensures participant records, daily activity reports, and all other documentation pertaining to participants are up-to date and maintained in a system that supports ease of information sharing within the Supportive Housing team, while protecting participant privacy 
- Monitors policy adherence for the programs and recommends/adjusts guidelines as needed, and participates in scheduled policy review with the Director and Executive Director before final board approval 
- Oversees participant intake processes and ensures all necessary documentation arrangements are in place before intake
- Manages local stakeholder relations with community partners, the public, government, and other stakeholders
- Develops mutually respectful relationships with representatives from BC Housing, Ministry of Social Development, Vancouver Coastal Health, and other community agencies  
- Contributes relevant content to the creation of communication materials, such as media releases, and responses to stakeholders 
- Participates in strategic planning and decision-making related to policy development, staffing and human resource management, budget processes/issues, and fund development/management 
- Meets regularly and collaborates with management colleagues to create solutions that advance the successful, efficient, and effective delivery of programs

Additional Details

- Requires Vulnerable Sector Check and/or Criminal Record Check clearance
- Please read full job posting online

WorkBC Powell River posts this position as a free service for the community. WorkBC Powell River does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.