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WorkBC Powell River Job Posting

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Program Support Specialist for Creative Employment Access Society

Details

How To Apply

Position:Program Support Specialist
Employer:Creative Employment Access Society
Sector:Social Assistance
Posted:2023-Mar-02
Closing Date:2023-Mar-23
Salary or Wage:To be discussed
Full or Part Time:Full Time
Location:Courtenay, BC
Start Date:ASAP
Online:https://ceas.ca/job-posting-program-support-specialist/

Requirements

Skill and Knowledge Requirements
• Above average client service skills
• Strong computer skills with aptitude for learning new software
• Demonstrated ability to task switch frequently and manage priorities
• Demonstrated ability to follow complex procedures
• Strong oral and written communication in English

Other Desirable Skills
• Fluency in French or other second language would be a tremendous asset

Hiring is contingent upon satisfactory completion of security screening and criminal record check. CEAS will provide the successful candidate with the documentation and payment required to obtain the criminal record check.

Duties and Responsibilities

Case Management Support
• Follow complex processes and document in the Integrated Case Management (ICM) System
• Manage incoming referrals
• Contact clients and administer Job Sustainment tracking program
• Assist with Quality Assurance and maintain data integrity

Self-Serve Centre Support
• Assist clients with use of computers and print materials for job search purposes
• Inform clients about other relevant community services as appropriate

Front Desk
• Answer phones and greet clients
• Provide basic information about services available
• Screen prospective clients for eligibility

Scheduling
• Prepare monthly workshop and appointment schedule
• Make changes to schedule on an ongoing basis to support work-life balance of all staff

Other
• Backfill of other administrative tasks as needed
• Other tasks as requested by Management

Additional Details

This posting is in Courtenay.

WorkBC Powell River posts this position as a free service for the community. WorkBC Powell River does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.