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WorkBC Powell River Job Posting

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Customer Service Representative for Money Mart

Details

How To Apply

Position:Customer Service Representative
Employer:Money Mart
Sector:Retail Trade
Posted:2022-May-09
Closing Date:2022-May-23
Salary or Wage:Based on experience
Full or Part Time:Full Time
Location:Powell River, BC
Start Date:ASAP
Online:smartrecruiters.com/MomentumFinancialServicesGroup/743999819295519-customer-service-representative
OnlineRead the full job posting online

Requirements

- High School Diploma
- 1-2 years customer service and cash handling
- Friendly, outgoing, confident, flexible, self-motivated, and team player
- Job knowledge
- Customer service oriented and sales focused
- Problem solving skills
- Strong communication, accountability and organizational skills

Duties and Responsibilities

- Provide a high level of Customer Service consistently receiving 90% or better in the Customer Service Sequence
- Sell and receive cash for / from another staff member and record properly and enter into the Point of Sale system (fine count all monies received and given out)
- Register new customers quickly and efficiently in the Point of Sale system
- Promote all products and services
- Complete all product and service transactions in the Point of Sale system
- Issue Loans quickly and efficiently ensuring risk assessment strategies are utilized
- Cash checks quickly and efficiently ensuring risk assessment strategies are utilized
- Knowledge of issuing procedures for all checks and be able to offer customers alternatives and incentives to return if unable to complete the transaction
- Sell benefits of ancillary services to customers and ensure all sales are correctly recorded
- Reconcile cash float at the completion of shift
- Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly)
- Knowledge of who to call in the case of an emergency
- Understand and implement all procedures relating to Recordable Transactions
- Extensive understanding of all company policies and procedures
- Prepare collection files and assist in the collection process
- General office duties and proper use of all office equipment
- Daily maintenance and upkeep of store
- Successfully, open and close the store and complete all paperwork accurately
- All other job-related duties as directed by Management

WorkBC Powell River posts this position as a free service for the community. WorkBC Powell River does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.