Front Desk Clerk for The Lund Resort

Details	How To Apply
Position: Front Desk Clerk Employer: The Lund Resort Sector: Accommodations Posted: 2024-Aug-12 Closing Date: 2024-Aug-26 Salary or Wage: $21.00 per hour Full or Part Time: Part Time Location: Powell River, BC Start Date: ASAP	Email: jobs@tmslp.ca Email or in person: 1436 Highway 101 Lund, B.C. V0N 2G0

Requirements

- High School Diploma, G.E.D. or equivalent - Hotel management preferred, or equivalent experience an asset - Experience in all aspects of customer service and people management - Strong working knowledge of hospitality industry principles, practices, and techniques - Able to communicate effectively and quickly, both verbally and in writing - Proficient with hotel software, Microsoft office, email and web-based programs - Follow company policies and procedures; ensure professional appearance - Maintain confidentiality of proprietary information; protect company assets - Driver’s License and vehicle an asset

Duties and Responsibilities

- Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities - Greet guests and assign rooms; respond to queries courteously as required - Manage online and telephone reservations and register guests in and out of the Hotel - Processes bills and collect payments; as well as verifying credit card information - Count and verify cash, maintain shift activity and distribute keys, etc. - Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties - Respond to client complaints in a timely and professional manner - Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs - Manage all mail, including courier services, and other correspondence - Other duties as assigned to support Lund Resort operations

Additional Details

- We are seeking part-time front desk agents for the season - If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you

WorkBC Powell River Job Posting: 21476